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Finding and keeping the right people

“There are no good people to hire!”…. Bull$#!t!!

This month I was invited to speak at a state conference in the Kimberley. The topic was one of the most contentious facing virtually every employer, in particular those in regional and remote WA… ‘How to attract and retain the right people onto your bus’.

Those attending were delightful people, but they did not hold back with their beliefs of ‘There aren’t any good people out there!’ They were however quite open to my reply ‘Of course there’s good people out there! They are just on someone else’s bus…’ Their next concern was equally as common as their first – ‘But how do we attract them when the resource sector offers so much money?’

I had them complete a short survey where they each prioritised a list of 10 employee motivators. The list included money, security, work environment etc. and was taken from research that has been conducted repeatedly over the past 50 years.

The room was made up predominantly of management. And predominately they listed these as their top 4

  1. Money
  2. Job Security
  3. Career advancement
  4. Good conditions

However what the research shows and what my experiences reinforce, is that this is what employees want most

  1. Appreciation
  2. A feeling of ‘being in on things’
  3. Sympathetic help with personal issues
  4. Job security

(Money ranked 5th) The question I posed to them was this – ‘Can you provide the 4 things employees want most and support that with a good income and opportunities for them to be paid what they are worth?’ (e.g. KPIs tied to bonuses) Overwhelmingly, they agreed.

If ‘colossal incomes’ is a battle you can’t win, why fight it? Particularly when you may not need to fight that battle to wind up with a win – for all concerned.

Yours in prosperity and fun

Jeff Austin

Actual to Ideal

Close the Gap

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